A patient’s record includes medical charts, prescriptions, treatment history and other information that may contribute to his or her medical history. Healthcare providers typically view an individual’s patient record electronically in an application called an Electronic Health Record, or EHR. However, when an EHR only includes text-based information, it is only telling part of a patient’s story.
Enterprise imaging allows doctors to have a complete picture of a patient’s health – pun intended. In the most basic sense, enterprise imaging is like an EHR for images. Enterprise imaging, along with an Enterprise Content Management (ECM) solution such as ChartMaxx, brings together all clinical data and multimedia, including pictures, documents, and video, for a complete media-enabled patient record viewable from one application. Among the most common imaging-intensive specialties that increasingly rely on enterprise imaging are cardiology, dermatology and pathology.
Picture this – a cardiologist thinks it may be appropriate for his patient to get a pacemaker. He has been seeing this patient for years and, until this point, has successfully treated her irregular heartbeat with therapy and lifestyle changes. However, the problem recently worsened, and he refers his patient to a surgeon. If this cardiologist uses an enterprise content management system with enterprise imaging, the surgeon will have access to years of visual-based medical history, including appointment notes, prescription history, and most importantly for the surgeon – images. These images may include chest x-rays, MRIs, computed tomography (CT) any other multimedia.
Having this information comprehensive and accessible will enhance the surgeon’s preparation process. The cardiologist and surgeon can streamline their collaboration, which will likely improve the patient’s outcomes.
Separately, if that same patient experiences an emergency – such as a heart attack, her medical team can capture any available data, including treatment information and images, and send the data to emergency care teams in advance of patient’s arrival to the emergency room, so care delivery can begin upon arrival to the emergency room.
In 2016, Quest Diagnostics and Apollo Enterprise Imaging Corp formed an agreement for Quest’s ChartMaxx, a Quest enterprise content management product, to provide Apollo imaging within ChartMaxx. Through this unique relationship, ChartMaxx ECM and Apollo arcc, along with an EHR, unify the entire patient record by bringing together all the clinical data and multimedia, including pictures, documents, and videos, as well as all of the structured and unstructured content related to an individual patient. Operating within the specific clinical workflow of more than 40 specialties, Apollo arcc securely collects these media from silos throughout the healthcare enterprise, including smartphones and tablets, and delivers it immediately and easily to authorized personnel for viewing.
This gives healthcare professionals the ability to more efficiently and effectively collaborate while using their own best practices, including HIPAA compliancy. The result is a better-integrated clinical team armed with the insights needed to improve patient outcomes at a lower cost.