Data means many things in the healthcare space. It can mean patient-specific data, payer customer data, clinical trial data, and so much more. As technology advances and healthcare moves toward value-based care, data is becoming even more important to the seamless function of the many players that make up our healthcare ecosystem including patients, physicians, payers and health systems.
For years, the conversation around data in healthcare was how to aggregate the massive amounts of data available to find value. Today, because of the massive amount of information available to members of the healthcare ecosystem, enterprise decision makers need to be able to access data in a way that ensures the best possible outcomes for patients – whether that be through accurate tracking of chronic conditions, making EHR data available to all treating physicians or ensuring smooth coordination with payers for accurate billing.
There are a few things that can help make data more accessible for members of the healthcare ecosystem. Most of them involve consolidating third party systems and legacy (old, outdated) systems for data management. Legacy data management systems, by nature of being old, are likely outdated – meaning they may not be able to integrate with other systems like EHRs or store all types of data like X-rays or bills. Because of their age, they may even require a third-party system to maintain them, which can be a costly expenditure that trickles down to payers and patients. Most importantly, these older systems may not be secure enough to keep personal health information and billing information safe.
In our experience, a hospital may have a system that it uses to store historical health records and corresponding documents. However, that system may be old and outdated. This can create cost burdens that impact the overall health system. Old hardware can cost at least $20,000 a year to run, old software can cost anywhere from $40,000 – a couple hundred thousand dollars to run and these systems may require a specialist to use them, which can cost an additional $100,000 a year. Migrating historical records to ChartMaxx will save the healthcare system money and allow the documents and data to be brought back to life – usable and accessible in the new systems.
Content management solutions, like ChartMaxx from Quest Diagnostics, empower hospitals and health systems to combine patient and administrative data to achieve enterprise-wide content management, leveraging the information to support and improve patient care, drive operational efficiencies, and lower costs – essentially making data more accessible for those who need it while lowering the cost of maintenance.