By Barry Jeckell

September 19, 2017 Action

Please note that this post is being edited and updated as necessary to reflect evolving conditions.

An active hurricane season continues as weather forecasters predict that Hurricane Maria will be directly over Puerto Rico on September 20. This follows the impact of hurricanes Harvey, Irma and Jose, and finds our employees and facilities in Puerto Rico are bracing for yet another storm.

While that storm gathers strength, we are doing everything possible to serve our patients and clients while protecting the safety of our employees in regions affected by the storm. Most of our Patient Service Centers will close by 1 p.m. ET on Tuesday, September 19. Meanwhile, laboratories and other facilities are being secured for closure this evening. All will be closed on Wednesday, September 20.

Reopening of Patient Service Centers and other facilities will be determined by local conditions after the storm exits the region.

To verify Patient Service Center operating hours, please visit use the location finder on our website: https://secure.questdiagnostics.com/hcp/psc/jsp/SearchLocation.do?newSearch=FindLocation.


Our ability to continue to serve patients and clients during emergencies and as soon as possible after is the direct result of the dedication of our caring employees, those in harm’s way, as well as those safely located outside of it.

As with our response to storms Harvey and Irma, we continue to encourage employee donations to the American Red Cross and the United Way, which are eligible for our employee Matching Gifts program. Direct donations of needed items collected by concerned and generous employees throughout the company are also ongoing.

A Quest Diagnostics Employee Disaster Relief Fund is in place to assist Quest Diagnostics employees affected by these storms, with employee donations matched by Quest. Loan programs and other corporate relief assistance programs are also available to employees who experience losses.